原文:Hi there,Thank you for patiently waiting! My name is Wes, and I’m with Helium Mobile Support. I’ll be taking over since the previous representative is currently unavailable.
I understand your concern, and I’ve checked with our back-end team to have this re-evaluated. We’ll make sure to look into everything thoroughly and provide a more detailed response. I’ll get back to you as soon as we have an update.
译文:您好!我们非常重视您对 Cloud Points 计划的兴趣。然而,经过全面审核,我们认定您违反了 Cloud Points 计划的条款及细则。
因此,您已被禁止兑换 Cloud Points 并被禁止继续参与 Cloud Points 计划。Helium Mobile 有权自行决定是否违反条款及细则。
感谢您的理解,并感谢您加入 Helium Mobile 社区。