nullpoint 发表于 2026-7-28 19:43
别人发了因为这个被停止使用的,不会退款
Gemini:
只要你在 Giffgaff 强制断网之前,主动使用 PAC 码把号码转出到其他运营商(如 CTExcel),你的 Giffgaff 账户就是因为“客户主动携号转网 (Port-out)”而正常关闭的,而不是被当作“违规惩罚”关闭。
根据英国通信法规以及 Giffgaff 的退款政策:通过 PAC 码转出号码的用户,有权在转网成功后的 30 天内,申请退回账户里未使用的 PAYG 话费余额(Airtime Credit)[2][3]。这笔钱会原路退回到你绑定的 PayPal 或银行卡中[4][5]。
相关原文:
"If you picked the wrong plan or added credit by accident, just get in touch with us. We'll check things out and, if everything looks right, arrange a refund. This also applies if you're moving your number to another network and want any unused credit returned."(https://www.giffgaff.com/help/articles/what-to-do-if-you-need-a-refund-for-something)
"As of the 3rd of April, Members will be able to receive a refund of their remaining airtime balance when leaving giffgaff. Members will need to reach out to an agent to request this refund but will need a credit/debit card saved to their dashboard."(https://community.giffgaff.com/d/33951795-how-to-request-pac-code) |